Help & Guidance
Here are some tips to get the most out of your wellness hub.
What's not to miss? 🎯
For super easy access, add this page to your phone's home screen. No more digging through old WhatsApp chats to find your details.
Follow these quick steps for one-tap access to your wellness hub.
If you use an Android phone:
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Step 1: Tap the 3 dots menu at the top right of your screen.
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Step 2: Choose "Add to Home screen" from the list that appears.
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Step 3: Tap "Add" and your shortcut will appear on your home screen.
If you own an iPhone or iPad:
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Step 1: Tap the Share icon (square with upward arrow) at the bottom.
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Step 2: From the menu that appears, scroll down and choose "Add to Home Screen".
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Step 3: Tap "Add" to see your shortcut appear on your home screen.
How do "My Summary" tabs work?
Use this section to stay focused on your wellness goals.
A. See what’s left in your package so you can plan ahead.
B. Track your consistency from your most recent appointment.
C. Never miss a session with a clear view of your next appointment.
A. Keeping your contact details up to date will help protect your sessions from misuse.
Your personal details allow us to provide care that feels truly yours. 🫶 They also show that everything in your wellness hub is uniquely yours.
What will I find in "My Packages"?
Get a clear view of your wellness investments here. See exactly what you’ve purchased — and how it’s all adding up to a healthier, happier you. 💚
A. Your latest package will appear at the top.
B. A unique code identifies your package.
C. Total number of sessions included in your package.
D. How many sessions you still have left to enjoy in your package.
E. Your sessions are also coded so you know how you’ve used your package.
How do "My Sessions" tabs help me?
See your wellness sessions come to life and explore your history visually to plan with ease.
A. Your session is labeled using a unique code.
B. Each session is linked to your specific package.
C. See your session progress live, as it happens.
D. Scroll down to see your complete history, with your most recent sessions first.
E. Link to your consent for a complete record of your session.
A. Switch views if your sessions don’t show up at first.
B. Your sessions appear as colored dots.
C. The color shows the current status of your session.
Who should I contact for support?
We’re here to help you get the most out of your wellness journey.
Got questions or need to update your details?
Just WhatsApp us — we’re happy to help!
